Things to know when renting through York Real Estate



Payment of Rent

The rent must be paid by the due date and one month in advance – your rental payments are to be made either by direct debit, Centre pay or cheque/money order. 
If the lease is in joint or multiple names, all parties to it are individually and jointly responsible. In other words, if the lease is in multiple names and one party does not have the funds to meet their commitment, all leaseholders are responsible for the payment of rent. 

If you are experiencing any difficulties in meeting your commitments, please advise your Property Manager.
Please remember Rental Providers have financial commitments too and rely on rent being paid on time.



The Tenancy Agreement and Condition Report are legal documents and it is suggested that you retain them in a safe place during your tenancy.


You may need to produce them at some time in the future to establish any claim you may have.

All of our documents are at the bottom of this page


Condition Report

This document is as important as the signed Tenancy Agreement as it establishes the condition of the property at the commencement of your tenancy and will be used as a comparison at the end of your tenancy as the basis on which your bond is refunded.
Please check it and amend it as necessary.

You have three (3) working days after the commencement of your tenancy to complete, sign and return it to the office. If you neglect to return a signed copy of this report, you could forfeit your right to object if there is a disagreement at the end of your tenancy.



Connection and disconnection of utilities is your responsibility.


If you need any help with this we can put you in touch with a free service who can take care of it all for you.


Contact Details

Please advise your Property Manager of the telephone number at the property when you have it connected.


Also, should you change your mobile, work telephone number or email during your tenancy, please advise your Property Manager of your new contact details.



It is not your Rental Provider's responsibility to ensure your possessions. The Rental Provider's insurance policy covers only the building plus any fixtures and fittings.


With the ever-increasing incidence of burglary and theft, we strongly recommend that you take out contents insurance.



It is your responsibility to return all keys to the property to our office at the end of your tenancy.


If you change any locks during your tenancy, it is a provision of the Residential Tenancies Act, 1997 that you supply our office with a key.


Maintenance and After Hours

Please report any maintenance items as soon as you become aware of them.  


Should you have any after-hours urgent maintenance, please follow the advised urgent repair procedure as indicated by your property manager.

Email the office during business hours . Any other time contact 0408 800 951.



Your Property Manager inspects your property at six-monthly intervals, usually after the first three months of the tenancy and then at six-monthly intervals.


You are welcome to be in attendance at this inspection, or if you cannot attend, your Property Manager will use the office key to gain entry.


Change of Renter

The Rental Provider has approved the tenancy in your name. If a new Renter wants to occupy the property, their application must be similarly approved.  


Any change in occupant could affect the bond refund process when you vacate.


It is imperative that you follow the lease assignment procedure and paperwork to facilitate a smooth finalisation of tenancy for all parties.



Most of the problems experienced by Renters, Rental Providers and Property Managers can be overcome by prompt and honest communication.

It is the Renter's major responsibility to keep the property clean and to meet their financial obligations; it is the Rental Provider's major responsibility to see that the property is maintained to ensure the Renter has peaceful enjoyment; and it is the Property Manager’s duty to oversee the process.

This can only be done with effective communication from all parties. Your Property Manager is here to assist you during your tenancy. Please direct any problems or queries you may have to your Property Manager


Ending the Tenancy

The Residential Tenancies Act, 1997 is explicit about how a tenancy ends. It can only occur when one of the parties of the Tenancy Agreement gives notice to the other party.

If you want to vacate the property at the end of the Tenancy Agreement you must give written notice twenty eight (28) days beforehand.


Vacating Early

If you want to vacate during the term of the Tenancy Agreement, you will be breaking the contract you have entered into and therefore are responsible for reimbursing the Rental Provider for any loss suffered e.g. rent until the property is again Rented plus the Rental Provider's normal costs in re-letting.


These are usually:
•    All advertising and marketing expenses incurred
•    A portion of the letting fee 


Refund of bond

The Bond will always be refunded to a Renter if the property is left clean and tidy and no rubbish or other articles are left behind and the rent is paid till the vacating date.


The property is to be left in the same condition as when you, as the Renter, first moved in (as detailed in Condition Report).